Skills used for Technical writers

Technical writing is a method of presenting information useful for documentation. Technical writers need to write letters, memos, proposals, manuals, web pages, newsletters and so on. They require good computer skills apart from writing the documents. There are several tools used for technical writing purpose. Technical writer should aware of tolls like Ms Office, Abode frame Maker, Rob help, Snag IT, Photoshop, Dream weaver and so on.
Whoever deals with computer might know about MS Word, but if you go through the manual of it we can see variety of option which is unknown to most of us. Person opting for Technical writing career must aware of the complete package of MS office. Must be thorough with basic concepts and d of word like
• Different Types of file extension/Template
• Header & Footer
• Comment
• Cross Reference
• Table of Content and Index
• Bookmark and Hyperlink
• Background Text and water mark
• Styles and Formatting
• Auto summarize
• Track Change
• Mail Merge
• Macro
• Template/ Styles
• Table of formatting

Adobe frame maker is another tool used for technical writing. It is a desktop publishing and word processing application used for documentation it can be structured and unstructured. Structured frame maker is a dynamic one and other is static There are several unique features for frame maker.
• Different master pages throughout the document with different styles and color
• Hypertext and different comment
• Background text and Watermark
• Style Formating and different tags for character and paragraph and can import style to other document.
• Track change
• Table formating
• Equation
• Graphics

Snag IT is screen capturing software, Photoshop and Dreamweaver are used for creating and editing purpose.
There are various similar set of software available in market. Technical writer must aware of these software for handling the project they are in.

Apart from these tools, ability to write unique content is a must .Technical writer should cultivate the habit of developing his writing skills which meet industry standards

This is written by Praveen P , faculty at IQTI, Bangalore

UML Course @ Bangalore

Integrated Quality Training Institute come forward with basic and advance topic in UML. Students get individual attention while learning. Use case studies are discussed in person giving them to build their good base in UML.
There are several diagram concepts in UML
- Use case Diagram
- Activity Diagram
- Interaction Diagram
- Sequence Diagram
- Collaboration Diagram
- Object Diagram
- Class Diagram

For the details of the course you can refer www.iqtiedu.com

Business Knowledge for Business Analysts

  Business Knowledge
 Finance and Economy
The universal language of business is finance. A business analyst needs to have a good working knowledge of the economy and of the basics of business finance. It includes a general understanding of financial reports such as balance sheet, profit-and -loss account, financial analysis tools such as ratio analysis and principles of costing.

 Business Case Development
Much of analyst’s work will be to assess the costs and benefits of delivering a project    to the organization .When communicating analysis findings; you need to ensure that you have a view of the financial impact   on the project. IT is an enabling tool for the business benefits to be achieved. Business analysis projects involve other specialist like management accountants to understand and model the business activities and determine how IT can deliver financial benefit. To develop business case, a basic understanding of finance is required along with financial workings business area. Business analysts involved in business case preparation has to understand basic investment appraisal techniques and work closely with finance department.
              
 Domain Knowledge
 It gives general understanding of a business domain. Apart from general domain, specific domain knowledge is required for the following reasons;

• It enables you to talk sensibly with the business people involved in the project, in a language that they can understand.
• It helps you to understand what would and would not acceptable or useful in the business domain.
• It may enable you take ideas.

• Subject Matter Expert

 It takes domain knowledge to a lower level of detail. The level of expertise depends on the type of work being done. Business analysts may be specialist in particular domain ,with a strong and detailed understanding of the subject area, can pinpoint  areas for improvement , development and identify what needs to change, to analyze using  existing knowledge and contact. The key point is to assess how well competencies meet the needs of the current situation and to recognize where competencies needs some improvements.
                  
 Principle of IT
Many business analysts do not have an IT background. However, many business analysis projects result in the use of IT in some or the other way. General understanding of the field is necessary for a business analyst so that he can communicate meaningfully with IT professionals .The key requirement is that business analyst must understand the technical terms used by IT specialist. Since IT solutions are often investigated by business analyst, the latter should have an understanding of IT fundamentals, including areas such as

• How computers work, including operating systems, application software, hardware and networks.
• System –development  lifecycle
• System – development approaches
• The Relative pros and cons of developing systems and buying system  “off the shelf’;
• Trends and new opportunities that IT brings, such as ecommerce, grid computing and mobile technologies and how these impact systems development.

Organization Structure and Design
Business analysis projects involve restructuring organization to a greater or a lesser degree, to improve the customer service. It is important for business analysts to have a good understanding of the various organization structures   that may be encountered - function, project, and matrix and so on – and of their relative strength and weakness.

 Procurement
Most organization use external suppliers to deliver their IT systems. Selecting an appropriate sourcing strategy involves assessing the work and deciding the most appropriate way to take the project forward on sound commercial term. Once the analyst has worked out the type  that is required , they need to assess the most appropriate  supplier – internal and external- to take work forward and what commercial terms has to employed. A business analyst needs a broad understanding of contractual arrangements that is shown below:

• Time and Materials: where the contracted party is paid on the basis of the time worked.

• Fixed –price delivery: where the contracted party is paid the price that originally agreed for the delivery of a piece of work according to the precise specification.
• Risk and reward: where  the contracted party has agreed  to bear some  or  all of the risk of the project ,for  example by investing  resources such as  staff time , materials  or office space, but where potential rewards  are greater than under other contractual arrangements.

IQTI provide advanced technologies while training business analysis in bangalore. For more details visit
www.iqtiedu.com